Customer Questions

Local Delivery: This covers areas close to our warehouse, where Mahal Mart's team handles deliveries.

Shipping: For places without our warehouse presence, we rely on third-party courier services

Please visit our Delivery Information page and enter your postcode to check if you are eligible for local delivery

Alternatively, before proceeding to checkout, you will be prompted to enter your postcode in the Local Delivery section to check eligibility.

We exclusively operate online only. We don't have any physical store. But hey, at least you won't have to worry about running into any of us while you're in your pajamas.

Local Delivery: You will have the option to select your preferred delivery date & time. We usually provide Same Day Delivery Service

Shipping: We rely on a third-party courier service for the shipping. Please visit our Delivery Information page to get the estimates

Local Delivery:
You can select preferred delivery date & time before the checkout.
SMS will be sent to you when orders are dispatched and you can track our driver live.

Shipping:
Once your order is dispatched you will receive a tracking link via your email.

Yes, you can cancel your order without incurring any changes before it is dispatched. If you cancel the order after it has been dispatched,

Local Delivery: we will deduct the tax/bank surcharge, delivery fee (if driver is on the way to you already) and then refund the remaining amount to you.

Shipping: Once dispatched, we cannot recall the shipment, and orders cannot be canceled. Visit our Return and Refund policy for more details.

We provide Australia-Wide Shipping and Local Delivery.

Please visit our Delivery Information page to check your suburb..

Local Delivery: All local deliveries are done by Mahal Mart team.

Shipping: We rely on third-party courier services.

We are here to help and apologize for any inconvenience caused.
If you have received a damaged or incorrect product, please get in touch with our customer support team as soon as possible.
We will make it our top priority to rectify our mistake and provide you with a replacement product or refund.
Please note that we may request photos or further information to assist with the process.