How Can We Help?
Find answers to common questions about ordering, delivery, payments, and more.
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Ordering & Account
Enter your postcode, select your preferred local store, browse products, add items to your cart, pick a delivery slot, and checkout!
Yes — you can modify or cancel your order before it's been dispatched. Once packed and ready for delivery, a cancellation fee may apply.
Delivery & Shipping
We offer same-day delivery in the Perth metro area and Australia-wide shipping with 3–5 business day delivery.
Orders placed before 3:00 PM AWST on weekdays qualify for same-day delivery within Perth metro.
Returns & Refunds
Contact us within 24 hours with a photo of the item. We'll arrange a refund or replacement right away.
Once approved, refunds are processed within 3–5 business days to your original payment method.
Direct
lines
Mon–Sun, 8AM–8PM
We reply within 24 hours
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Serving 2000+ suburbs with same-day/next-day local delivery.
How can we help you?
Fill in the form and we'll get back to you within one business day.
